Give your executive team all-round visibility to help identify risk & check SLA adherence.
Help agents get complete clarity on what to do next and support them with embedded best practice.
Stephen is an experienced Go To specialist who shapes disruptive marketing propositions then works tirelessly with customers to develop compelling business cases. Prior to enate, Stephen founded BAM Advisory LTD, an innovation hub promoting industry utilities and best practices within financial services, this leveraging 10 years’ experience advising Global & UK Banks on Business Process Management strategy and de-risked execution approaches.
In his spare time Stephen is a fully qualified foster carer who enjoys the challenges of mentoring looked after children.
Uday heads up Enate India. His role involves running operations and business development in the APAC region. Uday worked for Enate in the UK for 4 years heading up Global Support for customers in 52 countries, and setup Quality, Enate Hub (knowledge) and Release functions for Enate.
Uday is an entrepreneur at heart, and previously ran his own business in the UK which he exited in 2009. His other experience includes roles with leading global tech companies including HCL-Perot (Dell), Oracle and also start-ups which he is passionate about. Outside the office Uday loves a good laugh and martial arts (Aikido-Te).. so be nice..
Peter is Chairman of Enate and has wide ranging experience of mentoring and growing smaller companies. Peter has extensive experience in the outsourcing industry, having lead ITNET (a major vendor subsequently acquired by Serco) through an MBO of £32m through to flotation of £256m in 3 years. He has a track record of building excellent customer relationships whilst earning good profits, realigning services to meet emergent market trends and installing high morale and low turnover in staff.
Amongst his other businesses, Peter also owns a brewery.
Kit is an entrepreneur with 15 years experience in the BPO and technology industries. As founder, he has provided the vision and drive behind enate. Kit is passionate about the benefits that great outsourcing and shared service organisations can bring and is keen to make sure they meet expectations by combining them with great technology.
Prior to founding enate, Kit worked at PA consulting where he specialised in IT and Business Process Outsourcing transactions. He has a 1st Class BEng (hons) degree in manufacturing & engineering systems and spent his early career as a manufacturing engineer & software developer.
In his spare time Kit is a mean cook and loves nothing more than catering small hordes.